Terms of Service

Last updated: January 2025

Please read these Terms of Service carefully before purchasing or using any product on SmartSaathi ("we", "us", "our") at smartsaathi.app. By completing a purchase, you agree to these terms.

1. About SmartSaathi

SmartSaathi is operated by an individual seller providing digital web application tools designed to help Gulf-based migrant workers and South Asian families with financial planning, savings management, and labor rights guidance.

Our products are sold as digital tools delivered via secure online access. We currently serve customers in Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Bahrain, Oman, Pakistan, Bangladesh, India, and other GCC countries.

2. Products and Pricing

All products sold on SmartSaathi are:

Prices are displayed in USD. Your local currency equivalent may vary based on exchange rates at the time of purchase. All taxes are handled by our payment processor Paddle as Merchant of Record.

3. Payment Processing

All payments are processed by Paddle.com, our Merchant of Record. Paddle handles payment processing, tax collection, and compliance globally. When you purchase, you are transacting with Paddle subject to their terms at paddle.com/legal.

We accept major credit cards, debit cards, and other payment methods supported by Paddle in your region.

4. Access and Account

After successful payment:

We reserve the right to terminate accounts found to be sharing access with unpaid users.

5. Acceptable Use

You agree not to:

6. Disclaimer

SmartSaathi tools provide general financial guidance and information. They are not a substitute for professional legal, financial, or immigration advice. Labor law information is provided for general guidance only and may not reflect the most current regulations. Always verify important legal matters with qualified professionals or official government sources.

7. Intellectual Property

All content, design, and code within SmartSaathi products is the intellectual property of the operator. You are granted a personal, non-transferable license to use the product you have purchased. No ownership rights are transferred.

8. Limitation of Liability

To the maximum extent permitted by law, SmartSaathi shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products. Our total liability shall not exceed the amount you paid for the product.

9. Changes to Terms

We may update these terms from time to time. Continued use of the product after changes constitutes acceptance of the updated terms. We will notify registered users of significant changes via email.

10. Contact

For any questions about these terms, contact us at: hello@smartsaathi.app