💚 We want you to be completely satisfied. If Smart Bachat does not work for you, contact us within 7 days of purchase and we will refund you — no questions asked.
We offer a 7-day money-back guarantee on all SmartSaathi products. If you are not satisfied for any reason within 7 days of your purchase, contact us and we will issue a full refund.
At $2.99, our goal is that you feel this was worth every cent. If you do not — we would rather refund you than have an unhappy customer.
To request a refund:
You do not need to provide a reason, but any feedback you share helps us improve the product.
Refund requests must be made within 7 days of your original purchase date. Requests made after 7 days will be considered on a case-by-case basis.
Refunds are processed by Paddle, our payment processor. The refunded amount will be returned to your original payment method. Processing time depends on your bank or card provider — typically 3-10 business days after we approve the refund.
Once a refund is issued, your access to the purchased product will be deactivated. If you wish to use the product again in the future, a new purchase will be required.
If you are experiencing technical problems accessing your purchased product, please contact us before requesting a refund. We are happy to help resolve any technical issues quickly. Most issues can be fixed within a few hours.
Refund requests and support: hello@smartsaathi.app
We typically respond within 24 hours.